It’s best to use methods that have proven themselves many times. Of course, you can rely on momentary inspiration, dazzle or a rush of ingenuity, but if you want to achieve consistently good results, bet on what just works.

Persuasion in sales copywriting boils down to the use of proven principles. Copywriters who are convincing know how to appeal to specific human desires and needs. Their understanding and ability to use this in the texts will allow you to increase the effectiveness of your messages, i.e. the strength of their persuasion. But what are the rules of knowledge? Let me explain!

People value what is not enough

This rule says that people are more willing to buy a product that is (or will be soon) short of. This means that the value of a given item increases as its availability decreases. Some products are bought because of their usability, appearance or capabilities, and others because of their uniqueness.

Sales copywriting uses this dependence for a long time and in various forms. See how you can increase the value of your product or service in the eyes of customers, guided by the principle of shortage.

A. Quantity
“Limited Edition”, “Collector’s Edition” – these are messages whose limitation refers to quantity. They work great in B2C sales. It is used by footwear and clothing brands, producing children’s toys and many others.

Example:
“Only 200 pairs of limited edition XYZ fluorescent shoes will go on sale on Friday!”

B. Time
In the context of this limit, products are sold within a specified time frame. This can be seen great on the online course market. The authors, long before opening sales, intensively promote their product, then opening its sale for only a few days or a week. Time pressure makes people make purchasing decisions faster – they are aware that the offer is not eternal.

What do these messages look like? Maybe you associate mailings like:
“Last 2 hours! We are closing the sale of the XYZ course in a moment ”

C. Threat
If you do not take specific action, the existing privilege or convenience will disappear. This method may be associated with a shortage of time, but here it is about permanently depriving the recipient of a specific opportunity – this is the basis of the message, not the deadline. See:

“The plan to close the local confectionery factory is due to the low number of visitors. So take your toddler there or lose this opportunity! “

D. Targeting
The product or service is directed to a selected, specific group of customers. These may be people who have previously bought a specific item and now you would like to sell them something else. It is worth pointing out that the offer is only available to them because, for example, they have fulfilled certain conditions.

“How is your new coffee machine working? Because as one of the few customers you bought it online from us, you can get coffee capsules 50% cheaper! “

E. Invitation
The service is available only to people who will be invited, e.g. by one of the current users. This not only builds the impression of inaccessibility and exclusivity, but also increases curiosesity.

“Our new functionality is currently only available in beta. You must receive an invitation with a link to access it. “

From a psychological point of view, the shortage principle used in sales copywriting is effective because it is based on the loss of some opportunity and fear of regret.

If a product is available all the time, the customer feels confident and at ease – he knows that he can buy it at any time. He has the freedom to choose whether he will do it now or in a week. However, when you suddenly limit its availability, the customer loses this opportunity and reacts against this change by buying a product.

At the same time, people have a strong fear of regret, that is, they are afraid that if they do not buy the product now, when they have the opportunity, then they will regret it. If this fear is strong enough, it is easier for them to spend money – they treat this investment as a form of security.

Traps

When using the principle of shortage in your copywriting, remember to do it properly. If you want it to work in favor of your offer, you must use it in a thoughtful way. Below are three basic rules that you need to keep in mind.

– Deficiency should not be the main advantage / value of the offer – it’s just an add-on that strengthens the basic message,
– If you produce something massively and at the same time try to support sales, e.g. with the slogan “limited collection”, do not count on spectacular effects. Similarly with discounts: if the same “Last sale days” banners have been hanging from store display cabinets for several weeks, people will quickly stop believing in this sale. Your message must be consistent with what you really do,
– Not every product / service can or should be promoted with the support of the shortage principle. The sales model for everyone, without any quantitative or temporal restrictions is also appropriate. Which path you choose depends on the overall brand strategy and the campaign.

Sales copywriting often raises sympathy

We buy more willingly than those we like. Among other things, this is why well-known actors, singers and popular Youtubers appear so often in commercials. People are more likely to follow the directions of the people they identify with, who are familiar, have similar views or are a role model or authority for them.

How can a copywriter use the crush principle as a form of persuasion? After all, he does not meet his recipients face to face. Only words are available. Or maybe a word?

Usually, sales texts focus immediately on the benefits of purchasing a given product or service. However, if you want to arouse sympathy at the beginning, you can start the content with a skillfully written compliment. See an example:

“If you work remotely, you know perfectly well that it doesn’t mean all day in bed with a laptop on your lap. If you work effectively, you probably already have a great time management or avoid distractions. To make 100% remote work you need to solve only one problem … “

Such an introduction shows that you understand the situation of the recipient, identify with him and at the same time appreciate how much he has achieved on his own. In this way, as a copywriter, you will find a common language with the reader from the very beginning, thanks to which he will be more eager to find out what you have to say to him.

The principle of sympathy, like any technique, must be used skillfully. Its foundation is proper knowledge of the recipient – his needs, everyday life and expectations. It will be difficult for you to create an effective text if you set too broad a target group. The narrower it gets, the easier it will be to personalize your message.

Write also about the disadvantages

Copywriters very often focus only on the benefits and benefits of the products or services they describe. They try to show them in superlatives, which often creates a seemingly unreal image of the offer. Because are there ideal things? They may exist, but people rarely believe in them – especially when they have to buy something.

Much faster and easier you will gain the trust of the recipient and arouse credibility when you also write about the disadvantages of your product or service. In this way you can also position it for specific clients.

Someone is looking for the cheapest solution and you offer it, but at the same time there is a doubt about quality? Explain to the customer what the lower price is for.

“Our product is cheaper because we gave up several functions almost unused by customers, and instead we focused on refining key functionalities. Thanks to this we have obtained optimal quality in relation to the price. “

Why is such a description more effective? Because it contains a logical explanation and at the same time an assurance that the basic functionalities (i.e., most likely the reason why the customer wants to buy it when it comes to the bottom price shelf) will work flawlessly.

Show the specifics

By accessing websites you can find many terms saying:

“You will achieve success with us”
“We respond quickly to any requests”

Do you know what connects them? That they actually say nothing and do not inform about anything. Because what does “success” or “quickly ” mean? Probably something different for everyone. General statements and assurances do not sound credible and poorly sell, because the recipient does not see in them specific values for themselves and their business.

By adding specific information, you can easily increase the persuasive power of your messages:

“With us you will increase your revenue by up to 30% in 6 months”
“We respond to all requests within 24 hours”

Do you see the difference? Which message would inspire your trust faster? Similarly with the customer – specific information increases the credibility of the content.

Rely on authority

Do you remember that people are more eager to buy from the ones they like? But not only from them. They value and are ready to succumb to the suggestions of those whom they consider to be experts in a given industry.

Therefore, use authority as an argument. Include in your texts expert statements (e.g. scientists in a given field), links to research or statistics. Make sure that the information you provide is well-founded.

Remember that the authority you refer to is to be an authority primarily for the recipients, it does not necessarily have to be for you. Ads very often use images of teenage stars to promote cosmetics for young girls. Of course, actresses usually have no idea if the compositions of these products are good and they themselves, e.g. pleasant to use, because they do not use them.

However, the involvement of female fans is so great that it is enough to remove their pretty face with a given cosmetic and a short description to convince the girls to buy. This is an excellent way to show how persuasive authority can be, even unjustified.

Summary

The above techniques will help you relatively easily increase the effectiveness of your sales copywriting. You don’t have to use all of them – at first, get to know your target group well, then think about which methods will be most effective in your case. Often more is not better.

Youtube Video Builder – what is it?

Youtube Video Builder is a new tool from Youtube, created for companies that want to advertise on this site, but are not able to make their own advertising film. With YouTube Video Builder you can create a video that can then be used for an advertising campaign. This tool allows you to create a movie tailored to your device and for the needs of the selected campaign type in very simple steps.

What is the process of creating a video ad on Youtube Video Builder?

Step 1: Registration
To create a movie in Builder you must first register. The verification process takes about 24-48 hours, and confirmation of account creation is sent to the e-mail address provided earlier. The required email must be a Google email, and therefore connect to our Google account and YouTube channel. Youtube channel has virtually everyone who also has a gmail account. It is worth, however, that the email with which we log into Youtube Video Builder was immediately connected to our company’s channel.

We create a video with a view to its later use in an advertising campaign, so we can add our Google Ads Customer ID account number when registering. However, this is an additional option and if we do not have an account at this stage, or if we do not want to add it yet, our email is enough.

Step 2: Choose the movie layout
By entering Youtube Video Builder, we first select the layout, i.e. the type and format of the video that we want to create. We have over 10 different layouts to choose from:

– a video promoting the application (in vertical and horizontal version),
– a video of the brand (15 or 6 seconds),
– video showing the function of a product or service using phones animation,
– a video showing the product or brand (15 seconds),
– a video informing about the current promotion,
– a video emphasizing the product’s value or benefits of the service,
– and more.

Each layout contains a short description and a demonstration video in the style of which you will be able to create your own promotional video. In addition, with each example we will find information:

– how many photos we will be able to upload,
– how long will the video last,
– what dimensions will it have,
– how many blocks of text we can add (including call to action),
– can we add our logo (in a version with a transparent background and a selected color).

Step 3: We create the video ad layout!
We choose the layout that suits us and move on.

Then we can set two brand colors and upload our two logos.

We move to uploading the photos that we want to use for the campaign. In each case, we have provided the exact dimensions of the photo and the maximum file size for photos (this, in most cases, is 2 MB.)

Tip!
It is worth that the photos or graphics that you intend to use in the video, were designed by a graphic designer who will match the colors and icons that match your company’s image. Your photos should help tell a story that includes the benefits of your product, service or brand. So if we have such an opportunity, it is better not to use so-called stock photos.

If our graphics do not meet the requirements of Video Builder, we will be notified. At our own risk, however, we can try to go further and create a video with the graphics.

Step 4: We choose the font, soundtrack and compose advertising texts
Depending on the movie layout we choose, we can add the appropriate number of texts, including the text that appears on the movie and the final CTA.

Then we have the option to set the font (all suggestions available on Google fonts are available). The inability to upload your own font or own sound and the need to choose one of the proposals available in the database is one of the biggest disadvantages of Builder.

Creating movies is simplified so that every person, even one who has never had anything to do with video creation before, could create an advertisement. This is a big advantage of Youtube Video Builder. However, to create a relatively personalized video, which will be based on the assumptions of the visual identity of the brand, you will need to work a bit and review and adjust the available variants.

Step 5. We have the first video!
Youtube Video Builder automatically creates a video for us in just a few seconds. Of course, after all the slides have been put together, we can edit the movie. By clicking “save” our video is saved on our channel as “unlisted video”. We also get a link redirecting us to the video – already embedded in our channel, which we can enrich with a description, tags and another title.

Step 6. Video advertising on Youtube
The created movie can be left on the channel and made available to our viewers or used in an advertising campaign on Youtube.

The ads displayed on YouTube belong to the Google Ads family. Yes! Google Ads is not only search engine advertising or product cards. It is also a giant advertising network, which consists of over two million websites, films and applications in which YouTube can be displayed as an advertising medium. Google Ads is also a promotion in the Gmail inbox and on the website and in the YouTube application. So your video has great potential to appear not only on Youtube!

Within the advertising campaigns displayed on pages and in the YouTube application, several different types of ads can be distinguished. Each of the available formats has a slightly different way to attract the attention of viewers and can be displayed in a different place on the website. Available types of video ads are: True View In-Stream, True View Discovery and Bumper Ads. In addition to the basic types of ads mentioned above, there are several additional options that advertisers can use.

Tips for video advertising

A. Attract attention – right from the start!
Remember that the first seconds count (statistics say that only three!) And it depends on them whether the user will pay attention to your ad. Regardless of the format and type of the advertisement, users can view the advertisement in full or click the “continue” button. Only in the case of Bumper Ads type ads lasting 6 seconds, the user cannot click “skip”. For TrueView in-stream ads, viewers can choose whether they want to view the ad in its entirety, or after 5 seconds of viewing, they want to skip.

B. Friendly faces you want to watch
If your company creates the concept of an advertising movie, it would be worth including people in it! Why? According to YouTube research, friendly, connected and recognizable people at the beginning of the film can lead to increased viewership. In addition, people’s faces can convey emotions that can be relatively difficult to convey in a simple video created in Youtube Video Builder.

C. Sound also matters!
Although in social media it is often recommended to add subtitles to videos, because of the way they are viewed by users (usually in mute mode), however on YouTube the sound matters (and what!). Viewers expect sound on YouTube, and research shows that sound is associated with stimulating attention and a positive response to the brand. So if you decide to choose a sound from the available base, choose one that will refer to your brand and will be associated with it positively.

D. Add some humor.
Viewers are more likely to watch ads that make them laugh. Youtube research even says that humor is associated with greater brand awareness and recalling ads. Of course, this tactic cannot be used in every case, so use it only if it matches your brand’s language and communication.

E. Remember the ABCD formula
ATTRACT – attract attention from the very beginning of the film,
BRAND – build a brand, show your brand in a natural and meaningful way,
CONNECT – connect with recipients through emotions and telling stories. Invite them to interact, check what they say about your video online and be inspired by their comments!
DIRECT YOUR AUDIENCE – direct viewers to the place where you care (for a specific product or service page, company profile or a specific tab on the website). Use the right call to action.

F. Show product in use!
One of the basic principles of creating product videos is that instead of focusing on the benefits of the product, show how it can help or solve the problems of potential customers.

G. Encourage recipients to interact!
Thanks to the interactive features available on the YouTube platform: info cards, end screens and call-to-action overlays, you can make it easier for your viewers. You can find all additional functions in Youtube Studio.

Builder Youtube Video and other video creators

Most of the available online tools for creating movies or animations are based on a very similar “step by step” scheme in which you can create video yourself. Same with Youtube Video Builder. At the beginning we choose a pattern (so-called template or layout). In the case of paid tools (most offer several days or selected options also for free), we adjust the video according to our preferences. And here, most often, there are differences between the creators! And at this stage we can start comparing the functions they offer.

And the differences are big! Starting from the available templates, the number of which in YouTube Video Builder is relatively small (currently 16 different variants). In popular creator, we can choose from among 30 – 50 templates, which can then be converted to another size (suited e.g. for mobiles or desktop, or also to a given advertising space or ad format).

What’s more, Youtube Video Builder allows us to combine several graphics (previously prepared) into an animated video. Unfortunately, we do not have the option of animating the movements, e.g. on graphics, which makes the whole movie look like a slide show.

Speaking of history, its presentation on several slides will certainly be more difficult than through several interconnected animations. Therefore, the videos created in Youtube Video Builder will be rather more raw, advertising. It will be very difficult for us to create an animation that will arouse emotions (unless it is information about large promotions!). For videos promoting products or reminding about promotions or special offers, Youtube Video Builder should be enough.

Summary

Youtube Video Builder is very average compared to other available creators. It is a simple and quick solution for those who want to diversify their advertising activities with video advertising, but do not have excessive requirements for the creation itself. The upside of the tool is definitely that it is completely free, and by creating video we can be sure that it will comply with the standards of video advertising in Google Ads. Nevertheless, if you want to use the created video on a larger scale in an advertisement on Youtube, it is worth investing a small sum and creating the video in another creator. These will allow you to personalize the film more and relate to the emotions of viewers.

What is a conversion?

A conversion is an action that converts a passive user into an active one. Conversion occurs when he makes a purchase, is interested in the service, clicks on the link or subscribes to the newsletter.

Properly selected and implemented conversion ultimately translates into profit, not only for stores and websites, but also online training conducted by specialists who want to make contact with a potential customer and sell their knowledge via the Internet.

What is conversion then? It is a process that occurs when you manage to attract the user’s interest – through entries, the appearance of the page, text, graphics, newsletter. The idea is to attract recipients who will stay for longer and become not only temporary visitors to the site, but active users and clients. If you expect such effects at home, then take care of proper optimization and positioning of websites.

What is the conversion rate?

A conversion rate or indicator is a term that describes the number of conversions that have taken place on the number of visitors to a page. The result helps determine the page’s effectiveness and the number of visitors who have made purchases or otherwise responded to the conversion goal.

Conversion Goals

Goal conversion is an important strategic element that will allow you to create website or online store assumptions and optimize your website. It will help determine the strategy of action targeted at the given target group. Set conversion goals will help turn users into active customers.

Conversion goals can vary – depending on your company’s business profile. The goal in the online store will be to finalize the purchase, for websites – the customer using the service or simply establishing a relationship with the company (e.g. by contact or newsletter). The goal of the conversion is not just a one-time visit. We want the user / client to remember the page, stay on it as long as possible, use the offered service, but also to come back and make further transactions.

What goals can the conversion have?
– Purchase made by the customer,
– The user will remain on the page as long as possible,
– Returning to the site,
– Registering customer account,
– Subscribing to the newsletter,
– Leaving your contact details,
– Filling out the form, statistics, surveys, studies,
– Clicking on the banner advertising made available on the website,
– Watching the movie on the site,
– Viewing and clicking graphics and infographics, downloading them,
– Going to subpages within the website,
– Customer sharing e.g. of an article or product on social media,
– Downloading free graphics, pdf files or e-books that are available on the website.

Conversion goals are set in Google Analytics, and individual elements are implemented through Google Tag Manager.

Conversion Rate Optimization

Conversion Rate Optimization (CRO) is all actions on the website that are to improve the overall conversion rate. This will ultimately translate into the purchasing process, contact with the customer and his later return to the site. Conversion optimization should be preceded by setting goals, determining who is the recipient of the content, services or products that appear on the page. Appropriate optimization is to achieve these goals and adapt the appearance and content of the site to the needs of the client/recipient. The final result is to be a satisfactory conversion rate. Conversion optimization is also called the CRO strategy and aims to improve on the website all elements that will help achieve the intended goal.

CRO should be combined with SEO optimization, because organic traffic and increased activity on the part of the recipients increase the chance of conversion. In addition, Google’s crawlers take into account behavioral factors when indexing a page. Conversion optimization combines with SEO and web analytics, User Experience (UX) and SXO, so these aspects should be taken into account when implementing goals.

The site’s appearance and functionality adapted to the recipient

User experience – the first impression is important. The appearance of the page, its intuitiveness, accessible functions and general design affect the positive user experience, which allows you to decide on the purchasing process. Pages that do not have interesting graphics, their service is unclear, they do not display well on mobiles devices – they will generate a low conversion rate. Therefore, it is important to work on optimizing user experience (SXO) that affects conversion.

Clear and intuitive page – each of the elements on the page should work properly, the purchasing or contact process must be clear and concise. Users may not be distracted by pop-up advertising windows or functions that are out of order. Even if he made a choice and put products in the basket that interested him, he will not complete the purchasing process if the site in the last stage is suspicious for him. The website must be useful, well-structured with a clear menu and appropriate navigation. The clear interface makes the user want to stay on the site.

Minimalist look, clear messages – a page that contains too many graphics, screaming banners or bright colors will cause overstimulation, and a potential customer will not want to stay on it. It is worth using clear messages, e.g. about discounts, promotions, new offers that are striking. Website design trends show that websites that are transparent and intuitive, with bright colors and concise messages work best.

The target group – the appearance of the site, offer, content, graphics or photos – all these elements must in terms of content and design reach a specific target group. If customers’ needs are not specified correctly, it will negatively affect the conversion rate.

Page loading speed – a site that takes a long time to load or does not display some subpages will generate a bounce rate and thus will not convert. There is a risk that an impatient user will leave the site if he doesn’t see the home screen quickly.

Safe, fast and convenient shopping

Encrypted SSL protocol – security certificate definitely improves the comfort of staying on the website, and in the case of SSL online stores it is even necessary. This element also affects trust in the brand and affects the sense of security of the user who is to leave his data on the site.

Online feedback – positive feedback increases reliability and trust in the company. The user is more willing to use the services of an enterprise that has good opinions on the web.

Cross-selling and up-selling – cross-selling and complementary sales are other factors that are designed to maximize profits. It is worth introducing such an option in the online store and proposing additional or similar items to the customer, but for example with a higher and lower price range.

Simplified purchasing method – a user who already decides to buy should go through this process as soon as possible. The icons that tell the client how many steps he will have to complete to complete the transaction work well.

Expert position, building brand reliability and efficient communication with the user

Industry content – the position of an expert increases credibility, but also helps the customer make the final choice. Expert blog content not only builds the content that is needed for website positioning, but also provides industry knowledge, dispels doubts, enriches with new issues and enables you to make a choice (e.g. through an article on the topic on which saw to choose). It is worth sharing knowledge on your website. Users can get to the site through keywords and queries that have been included in the content, and if they like the text, they are likely to share it, e.g. on social media. Content can greatly increase the conversion rate.

Unique content – content cannot be copied from other sites. Content on the page must be unique. It is important to know how to write SEO texts so that they are accessible to users and search engine robots. This is an important element not only of conversion, but also positioning of the page. A site with an internal and external duplicate will lose the trust of users as well as crawlers. Create consistent and targeted content, share knowledge, and personalize product descriptions. Think about what content the recipient can expect and what knowledge to gain from it.

Optimization of photos – it is important to have good photo titles, especially to correctly describe the alt attribute. In addition, photos should be encouraging and allow a thorough view of the product from all sides. At the same time, the graphics must be optimal in size so that they do not slow down the page loading speed.

Video – a short film about a company, product, assembly or how it works, is another factor that affects website conversion. Video placed on the site with some products may affect the final purchase decision.

Header optimization – not only for valid h1-h3 markings, but also for naming. Do not use summary information in product titles and names. Article, category or product description should be properly written using key phrases, long tail and product specification.

Communication – a quick and comprehensive answer to customer doubts helps to increase the conversion rate. In addition, real-time communication (live chat or Messenger) generates a greater number of satisfied customers who return to the store. According to research conducted by Paraphrase-Online.com, as many as 79% of customers prefer live chat because it offers an immediate response. However, as many as 92% of users are satisfied with the level of service, and 63% of consumers return to the store that provides such a way of communication.

There is no one good way to optimize and thus increase the conversion rate. Each time you need to adapt it to a given page, think about what the potential customer expects from it, what can interrupt it in making the final purchasing process and what to do to change it.

How to measure the conversion?

Google Analytics is an indispensable tool for creating goals and measuring conversion effects. Through this tool you can analyze whether the implemented optimization elements give the desired results in the form of new customers and completed purchasing processes. Measuring conversions should include analyzing user needs, implementing them, and correcting what is not working properly.

With the help of this tool you can specify:
– how many people went to the homepage,
– how long they stayed on the site,
– what and how many pages the user viewed at that time,
– what actions did it perform on the site.

Reports from Google Analytics will allow you to analyze the quality of the page and tell you if you will need to implement new facilities on it that will interest the user and lead to a conversion resulting in the purchase or use of the service.

A / B tests

This is another way you can see if your conversion rate is increasing. The A /B test involves creating two versions of the page, in which the interface, layout of graphic elements and content as well as the overall design are different. Then it is measured and analyzed which version attracts more recipients. A/B tests can be performed in Google Optimize, which allows you to edit and correct HTML code, Javascript rules or cascading style sheets (CSS) – without the help of programmers. This tool allows you to later test different variants of the page. The conversion of A and B pages is also measured via Google Analytics or tools that track customer traffic on the website (heat map website).

How to increase the conversion/conversion rate in the online store and on the website?

The basis for increasing the conversion rate is setting goals that minimize the effect of empty traffic (i.e. short visits to the site that are not profitable). What is the reason for this situation? That the customer did not find what he was looking for on the page. He could have been addressed to her via keywords, but the content and products ultimately did not match his expectations. Work on every detail of your website – headers that will reach a specific target group, a category tree that should be legible with overall consistency and credibility. Find out what other ways are there to increase conversion on your website or online store.

Newsletter – it is worth encouraging the user to subscribe to the newsletter. A good way to convince him of this is a bonus, e.g. a discount for first purchases or a free e-book with practical knowledge. It’s worth using the tool to create personalized emails here.

Choice of payment and delivery – customers have their own preferences regarding the choice of payment and delivery methods. It is worth providing some of the most popular options on the site.

Call to action – visible buttons calling to click work well. They can be placed directly on the page or in the text (also in the form of internal linking).

Graphics and infographics – illustrating the purchasing process, graphic category tree, photos that make the product seem more tangible – these are the elements that affect the conversion.

Banners promotions and sales – clear and legible messages about discounts and promotions available on the site encourage potential customers to click on them and take advantage of the promotion.

Social media – consistent actions on social media (matched to the business profile), builds reliability and increases the brand’s position in the eyes of the customer.

Web push – web push notifications are small pop-ups that engage the user. It is also a way to generate leads.

Countdown clock – countdown clocks, which, for example, counts down the time to end the promotion, increases the user’s sense of uniqueness and transience of an attractive offer, which speeds up the purchasing process.

Exit Pop-up – a pop-up window appears when the customer wants to leave the site. The banner that appears at the time of exit should arouse interest and keep the potential customer for longer, e.g. through a discount on purchases, if he subscribes to the newsletter.

1. A negative approach to marketing in social media itself

If you think social media is not suitable for your industry and its associated demographics, then you are probably wrong. Many people still think that social media is only interested in teenagers and technology fans. However, this situation has changed a long time ago. For example, one study found that the fastest-growing Twitter age group is between 55 and 64 years old. In turn, the fastest-growing demographic group on Facebook is in the range of 45-54 years. Social media has penetrated all layers of our society. That’s why you can use them to reach virtually any target groups that are relevant to you.

2. Lack of goals and target group arrangements

Knowing who your audience is can be the biggest challenge you face. When creating a campaign, it is important that you identify your target group and tailor your activities to it:
– Who did I create this product for / I offer the service?
– Do I try to reach adults, adolescents, men or women?

All these questions are important from the point of view of identifying the target group, so you can set your initial campaign goals. Once you have defined your group, you should determine how to measure the success of the campaign. To do this, set parameters and define your goals and KPIs:
– How many customers do you want to reach and with what commitment?
– Is your attention just focused on increasing brand awareness or do you want to direct traffic to the company website?

The more you specify your goals, the better!

3. Lack of measurement of results

Social media marketing is a powerful way to promote your brand. In addition, you can track all your activities and progress in real time. This allows you to make strategic changes to your campaign over time. You can stop inefficient advertising to save your budget until it is re-optimized. Expecting amazing results from the first post or campaign is a bit too optimistic. To succeed, you’ll always need a series of patches and tests to get the results you want.

4. Vague and overly general actions

Should you be on all social platforms? Probably not.
If you want to conquer all platforms, it will be rather difficult for you to create unique and high-quality content on each of them. The mere handling of profiles and interaction with the target group also takes time. You also need to choose your marketing channel accordingly. If you operate on one platform, but your target group is on another, you won’t do much. You can choose to choose only one or combine several. Remember not to overdo it and consistently generate good content for selected platforms.

5. Avoiding, deleting and counterattacking negative comments

Negative comments give you the chance to improve the quality of services and build trust in your brand’s community. When a customer is dissatisfied with the service and makes a sharp negative comment, many brands decide to ignore it, and some even try to remove it or respond with even harsher statements. Look at it from a different perspective.

This situation is an opportunity to turn a complaining customer into a satisfied customer – one who will remember your culture and patience.
Therefore, take negative comments seriously and try to solve the problem the client is facing. Reply directly to the comment, and then move the matter to a private channel.

6. Too many self-promotion

– Buy it.
– Download it.
– We were here.
– Wait for our latest offer.

Imagine you are following a brand that publishes only this type of content. Each individual post is self-promotional – it adds no value to you. Nothing fun, nothing motivating, no interaction with customers.

Would you be honestly interested in such a brand?

Social media is a fantastic place to build and develop your community. This is where you can get feedback and establish long-term customer relationships. Therefore, follow the 20/80 rule, where 20% of your posts are self-promotion, and the remaining 80% is a specific added value for your recipients. This balance will help you subtly promote yourself while not overwhelming with your messages.

7. Not using different content formats

Is your fanpage not like a boring history book?
Large blocks of text without graphics make the content monotonous. The text itself is not engaging enough. If you want to effectively attract attention, in addition to text, place photos, infographics and videos. Facebook users watch over 100 million hours of movies a day. Individual content formats also have different results in terms of engagement. In a survey prepared by Paraphrase-Online, marketers determined which forms of content brought the best results:

– 40% – original graphics (e.g. infographics).
– 23% – movies and presentations.
– 20% – charts and data visualizations.
– 12% – stock photos.
– 5% – gifs and memes.

People love graphic content because they are easier to learn than just reading text. Therefore, try to combine it with photos and videos.

Summary

Promoting your company on social media is an activity that will definitely bring benefits. Therefore, avoid the mistakes listed here, and you’ll see the results you want much faster.

The Google Ads panel in conjunction with Google Analytics and YouTube Analytics gives you wide possibilities of measuring campaign data. When running a video campaign on YouTube, the advertiser can monitor, among others:

– number of views,
– average cost of watching the advertisement,
– daily (or generated in another, selected time period) advertising cost,
– the number and type of conversions,
– cost of conversion,
– video playback percentage,
– activity earned, i.e. likes, shares, subscriptions, etc.

In the case of television, viewership is determined by telemetry. Telemetry surveys are statistical surveys carried out on the basis of a panel, i.e. a group of recipients representing e.g. the entire population of a given country. In order for the panel to be reliable, it must properly reflect the structure of the society it presents, and must also have the appropriate amount of data. According to Paraphrase-Online.com, telemetry tests in the world are carried out on a group of 2,000-10,000 households.

A tycoon on the television research market on its website informs that it is able to obtain data on viewers, the channels they watch, as well as on the time of watching television. As part of the available viewing rates, it provides information on:

– television audience behavior,
– demographic characteristics of recipients,
– programs watched by individual members of the household,
– programs watched jointly by all family members,
– family attributes, e.g. possession of pets, income, education and their correlation with television preferences.

Certainly, telemetry data are a very valuable source of knowledge about recipients of TV programs and commercials. However, they are statistical data, obtained on the basis of a small group of recipients, and in addition they do not present such specific details that can be obtained from online advertising. For TV ads, it’s difficult to get data on the cost of a single interaction or the number of conversions that an ad generated. By promoting their products or services on YouTube, advertisers, however, have significantly more access to data on the effectiveness of promo videos and the behavior of viewers watching videos.

Advertising on television – costs

Online advertising fees are usually based on views (CPV) or per thousand impressions (CPM), not on broadcast time (as with TV advertising). The unit costs of online advertising usually range from a few to several cents per interaction, thanks to which, even with a very limited budget, the advertiser can display their promotional video on the web.

With a limited budget, the additional advantage is the ability to target specific, small audiences and the fact that you can choose specific periods of video display.

In the case of online advertising, the viewing rates are not so dependent on the duration of the spots, and even if they increased at a certain point in time, the advertiser always has access to such data. Thanks to statistics, the advertiser has full control over the daily budget of the campaign, which allows him to decide how much exactly he wants to invest in the promotion. Additionally, it can track expenses on an ongoing basis and decide at any time whether to continue or suspend the display of its campaign.

Targeting TV and Youtube ads

Google Ads offers many types of ad targeting. Audience groups can be created based on:
– demographics
– interests,
– life plans and events,
– destinations visited by internet users,
– topics of pages, channels, mobiles applications,
– keywords related to the content of pages, channels and mobiles applications,
– devices used by network users.

and combine the above mentioned options.

Television advertising – due to the fact that it is tested telemetrically based on a specific panel of recipients – will never be as well tailored to a specific recipient as online advertising. Unfortunately, television does not allow to narrow down the target audience as precisely as Google Ads allows. Equally important, the television does not have the remarketing option – therefore, it will not be possible to return there with a re-advertising message only to those recipients who were thinking about buying, but resigned from it at the last moment (e.g. they left the shopping cart).

Building engagement & impact on recipients

Online advertising allows Internet users to easily and quickly interact when they are interested in a product or service being promoted. When watching an advertising spot on the web, an Internet user has several different options at their disposal:

– watching the entire advertising film,
– clicking on the call to action to go to the advertiser’s website and get more information or to convert directly,
– movie likes
– entering the advertiser’s channel and watching other available materials,
– subscribing to the advertiser’s channel,
– making the advertising film available to other people,
– temporarily pausing the ad,
– as a last resort and if you are not interested in advertising – skip it.

In the vast majority of cases, interaction with online advertising does not require the use of a device other than that on which the ad is played. Thanks to this option, at the moment of interest in a given product or service, an Internet user can immediately explore the secrets of the offer without wasting neither time nor enthusiasm to reach for a computer or telephones, turn it on and look for the page or name of the product, which in the meantime may have unintentionally disappeared from memory.

In the case of TV ads, it is not possible to interact directly on the advertising medium. To learn more, you need to use a laptop or telephones. Many of you will say that during ads they grab the phones, and therefore at any time can tap the name of the thing that he saw on the glass screen. Truth. But…

According to research carried out by Paraphrase-Online.com during television advertising blocks, 33% of people using smartphoness browse social networking applications, 21% of these consumers play games, 8% of people use messengers or have traditional telephones conversations, while 6% use them from online shopping applications.

In the case of TV commercials, it is common to distract the viewer and draw his eyes away from the TV screen. Social networking, phones calls and games often win with a glass screen.

Equally important, TV commercials – in view of the fact that they are most often displayed in the form of blocks of several or several minutes, and appear in between programs or during the break of the series – often serve as a moment to move away from the receiver. I guess each of us has happened to wait for an advertisement to brew tea, quickly prepare a sandwich or go to the toilet and not lose a fragment of an interesting film.

And how many of us at the time of the advertising break “jumps” on other channels and checks whether something interesting is going on there, or what is the result of the match that did not interest us enough to watch it in its entirety?

Simple configuration and optimization

Online advertising campaigns can be built and run by virtually any user who has access to the Internet and has created free Google Ads and YouTube accounts. In addition, there are a lot of guides on the network on how to create and optimize campaigns. The surest source of knowledge, i.e. Google support is in itself a mine of knowledge, good practices and news in the field of online campaigns.

An advertiser wanting to work on his campaign is not dependent on external viewership data providers (as in the case of TV). At any time, he can log into the advertising account and check the effects of the campaign and make necessary changes to it. All statistics are visible in the account, so if there were any anomalies, it can easily catch them.

In addition, all you need to create an online video campaign is a good-quality video on your YouTube channel. In the era of such intense technological development, an advertising spot can be recorded even with a smartphones. Once you have your video ready, simply paste it into the previously created ad group and add the destination URL or ad headline and description depending on the campaign type you choose.

In the case of television advertising, only a professional film is involved, recorded at a significantly higher cost and using a film crew or computer graphic designer. The advertiser cannot optimize the advertising campaign alone, as he has no access to any tools or current data.

Ad Reach

Only a few years ago television was the leading carrier of video materials. Due to the intensive development of the Internet and YouTube, the ways of consuming all kinds of film materials are changing rapidly.

According to YouTube analyzes, the viewership of video posted online has been growing not only on mobiles devices, but also TV sets. According to statistics, YouTube has a wider range among young users than traditional television. The overall reach of Google’s video service is constantly growing, and the number of website and application users is increasing from year to year. Same as watching time of available materials. Equally important, many lovers of the glass screen are moving to the online world, because there they can watch programs of their interest at the time they choose, and not when ordered by the schedule.

Accordingly, the online advertising market itself is growing at the expense of the press and television. According to analysts, in 2019 television advertising expenditure was to increase by only 0.6 percent compared to 2018, while expenditure on online advertising was to increase by as much as 11.8 percent (mainly due to the development of video advertising). What’s more, in 2020 the share of television in the global advertising market is to reach 32.6%, which means that the highest place on the podium in this field will fall to the web and its 41.8%. So, does television advertising have a future? Certainly yes, but it appears in increasingly darker colors.